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Many laptops are purchased at UW, usually in place of a desktop computer, but also as secondary devices. Clients acquire them expecting management to be the same as a desktop, but it's not. In addition to the battery management, laptop users need to be aware of regular Windows OS and application patches and version replacement, as well as virus definitions. All of these often need to happen in much smaller windows of opportunity, because laptops are:

  • not always here
  • not left in a state to accept these updates
  • and not available enough throughout the day where the client would not be impacted.

Documents in this section try and mitigate this by offering alternatives clients can choose to keep these devices up-to-date, without being negatively impacted by this management.